Payment Policy

Payment Policy

Welcome to Ovannis. We want your shopping experience to be smooth, secure, and transparent. Below you will find the payment methods we accept, with a short description of each option.

Accepted Payment Methods

  • Visa
    Pay securely with your Visa credit or debit card. Transactions are processed instantly and protected by advanced security protocols.

  • Mastercard
    Use your Mastercard for quick and safe payments. All Mastercard transactions are encrypted for maximum protection.

  • American Express
    We accept American Express, offering fast and reliable payment processing with enhanced fraud protection.

  • Shop Pay
    A convenient checkout option that allows you to save your details for faster repeat purchases. Shop Pay also provides secure processing.

  • Apple Pay
    Pay directly through your Apple device using Face ID, Touch ID, or your passcode. Apple Pay ensures fast and encrypted payments.

  • Google Pay
    A simple and secure way to pay using your Android device. Google Pay uses tokenization technology to protect your card details.

  • JCB
    We accept JCB cards for customers who prefer this international payment option. Transactions are processed securely and instantly.

  • PayPal
    Pay easily using your PayPal account. PayPal offers buyer protection and allows you to pay without sharing your card details directly.

Payment & Security

All transactions on Ovannis are protected with SSL (Secure Socket Layer) encryption, ensuring that your payment details remain private. We only work with trusted and secure payment providers.

Processing Time

Payments are processed immediately once your purchase is completed. When your payment has been approved, your order will be confirmed and prepared according to our standard delivery times.

Taxes & Fees

All prices on Ovannis are inclusive of Australian GST (Goods and Services Tax). No additional transaction fees apply for using any of our accepted payment methods.

Payment Issues

If you encounter any issues while making a payment, please contact our customer support team at help@ovannis.com. We are happy to assist you.

Ovannis

Address: Elizabeth Street 98/100, Melbourne, Victoria, 3000, Australia

Email: help@ovannis.com
Phone number: +61 1800 186 614
Contact us here: Contact Form

We aim to respond to your email within 24–48 hours on weekdays.

Opening hours:
Monday to Friday between 9 a.m. and 5 p.m.
Saturday–Sunday: 12 a.m. and 6p.m.